I went into the U052 error with my 4 years old canon printer scanner PIXMA MG5200.
The machine is now ready for garbage can as it cannot even scan and neither print.
Ink cartridges are brand new…
Shame on Canon for this.
Canon consumers should be aware there is a known defect with the PIXMA MX print heads that Canon has been hiding.Federman & Sherwood has filed a consumer class action lawsuit against Canon USA, Inc., and was brought on behalf of all consumers who have purchased certain defective printers manufactured and distributed by Canon USA, Inc. Thus far, at least 16 different Canon printer models have been identified that display an error message of « U052: Wrong Printhead Error, » after limited use. This error indicates that the printer does not recognize the printhead, or that the printhead itself is faulty, but disables all functions of the printer, including scanning and facsimile capabilities, rendering the printer unsuitable for its intended purpose and use.